Privacy Policy

Who We Are

Balloon Collective is a boutique event styling studio based in Edinburgh, Scotland. We specialise in luxury balloon installations, event design, and brand activations. Our registered address is Unit 2B, Penicuik, Scotland, EH26 8HA.

What Data We Collect

We may collect and process the following personal data:

• Name and contact details (email address, phone number)
• Event details and preferences
• Information you provide via our contact form or email correspondence
• Technical data such as IP address and browser type through cookies

How We Use Cookies

We use cookies to improve your browsing experience and to understand how visitors interact with our website. Cookies help us analyse traffic, remember your preferences, and enhance site functionality. You can manage or disable cookies through your browser settings at any time.

How We Use Your Data

We use your personal data to:

• Respond to enquiries and provide quotes
• Plan and deliver event styling services
• Communicate with you about your booking
• Improve our website and services
• Comply with legal obligations

Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. Typically, we retain client data for up to 7 years after our last interaction.

Your Rights

Under UK GDPR, you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate or incomplete data
• Request erasure of your personal data (“right to be forgotten”)
• Object to or restrict processing of your data
• Request data portability
• Withdraw consent at any time

Contact Information

If you have any questions about this privacy policy or how we handle your data, please contact us: